In a world of increasing volatility and uncertainty, a clear sense of purpose should provide direction. But articulating a purpose isn’t enough. Leadership requires vibrant and pro-active vision: seizing new ways to work but just as vigorously throwing out the old. People need meaning in the work that they do; that implies the space and capacity for human relationships and a true sense that their organisation makes a net contribution to the society it serves. That in turn requires a culture that fosters and amplifies individual resilience. How is all of that to be achieved at speed? There can’t be meaningful change without sacrifice: so what are we all prepared to give up to make business, and the society it serves, more resilient?
Dr. Margaret Heffernan produced programmes for the BBC for 13 years. She then moved to the US where she spearheaded multimedia productions for Intuit, The Learning Company and Standard & Poors. She was Chief Executive of InfoMation Corporation, ZineZone Corporation and then iCast Corporation, was named one of the “Top 25” by Streaming Media magazine and one of the “Top 100 Media Executives” by The Hollywood Reporter.
The author of six books, Margaret’s third book, Willful Blindness: Why We Ignore the Obvious at our Peril was named one of the most important business books of the decade by the Financial Times. In 2015, she was awarded the Transmission Prize for A Bigger Prize: Why Competition isn’t Everything and How We Do Better, described as “meticulously researched…engagingly written…universally relevant and hard to fault.” Her TED talks have been seen by over nine million people and in 2015 TED published Beyond Measure: The Big Impact of Small Changes.
Her most recent book, Uncharted: How to map the future will be published in 2020. She is Lead Faculty for the Forward Institute’s Responsible Leadership Programme and, through Merryck & Co., mentors CEOs and senior executives of major global organizations. She holds an honorary doctorate from the University of Bath and continues to write for the Financial Times and the Huffington Post.